View Account History

You can view Quote Events and Order Events for an account. When a User requests a quote, but does not submit an order, a Quote Event is created. When a User submits the order, an Order Event is created. 

 

To view Quote Events and Order Events: 

  1. On the Account Details page, click the History tab, as shown:

  1. In the Event field, click the drop-down arrow and select one of the following options:

·         All Events – all Quote Events and Order Events

·         Quote Events – quotes that were not submitted as orders

·         Order Events - quotes that were submitted as orders

  1. In the Time Period field, click the drop-down arrow and select one of the following options:

·         Last 24 hours

·         Last 7 days

·         Last 14 days

·         Last 30 days

  1. Click Submit. The Events that match your filter criteria are displayed, as shown:

 

 

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